Chapter 8: Technology and Information Management
Multiple Choice

1.  

Which of the following is NOT a type of diagram businesses use to display relationships between data?
A bar chart
A pie chart
A statistical map
A star chart

2.  

A top-level manager who oversees all aspects of a company's information systems is a...
CEO.
CIO.
CPA.
CIA.

3.  

Computer systems that use special sensing devices to monitor conditions in a physical process and make necessary adjustments to the process are known as...
office automation systems.
production control systems.
process control systems.
EDIs

4.  

Which of the following is NOT a type of management support system?
ISS
DSS
EIS
Expert system

5.  

A large and powerful computer, capable of storing and processing vast amounts of data is a...
supercomputer.
workstation.
mainframe.
microcomputer.

6.  

A computer system design in which one computer contains software and data that are used by attached computers, which also have their own processing capabilities and share certain tasks with the main computer is a...
wide area network.
LAN.
client/server system.
none of the above.

7.  

Experts advise companies to take the following security measures except...
provide ongoing security education.
monitor employees' email.
conduct background checks on all new employees.
maintain clearly defined security policies.

8.  

Minimum security policies should encourage employees to...
use passwords.
turn computer systems off when not in use.
rely on encryption when sending sensitive email.
all of the above.

9.  

Why is the U.S. lagging behind Europe and Asia in m-commerce?
Europe and Asia have adopted GSM. as their standard mobile communication system.
The U.S. has adopted several wireless standards leaving the FCC struggling with a regional licensing system.
Because new wireless products must adhere to multiple communication standards, production costs are prohibitive.
All of the above.

10.  

Why is Finland leading the world in wireless communication?
Finland engineers earn a much higher wage than wireless engineers earn in the U.S.
Finland's geography prohibits cost effective laying of cable.
Finnish kids beg their parents for wireless phones so they can play finger-games on them.
All of the above.

11.  

What computer device allows computers to transmit and receive data to and from wireless devices?
Fiber optic cable
Bandwidth receivers
Wireless transceivers
All of the above

12.  

Which of the following is considered an abuse of company resources when used for personal business or on company time?
Sending email
Sending faxes
Surfing the Internet
All of the above

13.  

Instead of meeting its goal to sell 400,000 wireless phones in 1993, Nokia...
sold only 200.000.
exceeded its goal and sold 1 million.
sold 20 million.
doubled its sales expectation.

14.  

Which of the following Web sites helps businesspeople and computer users stay on top of advancing technology?
Electronic Commerce Resource Center
Electric Library
www.Wirelss.net
PC Magazine Online

15.  

Which of the following is NOT a reason experts cite for computer-rage?
People expect instant fixes.
Some have the mistaken notion that damaging equipment will improve a situation.
Overworked employees don't have time for technology foul-ups.
People sometimes take out anger about other issues on their computers.


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