Chapter 4: Interaction, Groups, and Organizations
Multiple Choice



1.  

Which of the following is NOT a type of social interaction?

coercion
exchange
conflict
all of the above are types of social interaction


2.  

Tom told Mike that he did not like Mike's new haircut. Mike responded angrily that he did not like Tom's taste in clothing. Which type of social interaction best describes this situation?

coercion
power
dominance
exchange


3.  

War is which type of social interaction?

exchange
conflict
coercion
competition


4.  

Maria was raised in a Catholic home. When she became an adult, she converted to Islam. Which of the following describes Maria's religion?

achieved status
role set
ascribed status
coerced status


5.  

Greg is a single father with two children. Sometimes he experiences stress because, as a father, he must be a disciplinarian, a caretaker, and an educator for his children. Which term best fits Greg's situation?

role conflict
role coercion
role strain
role dominance


6.  

Which of the following best describes the situation of teachers interacting with each other in the classroom?

they are engaging breaching experiments
they are exhibiting dramaturgy
they are acting in the front region
they are acting in the back region


7.  

Tina and Bob were having their first date at an expensive restaurant. Tina noticed that Bob had a piece of spinach caught in his teeth. She chose to say nothing as she did not want to embarrass him. Goffman refers to this as:

dramaturgy
studied nonobservance
back stage behavior
front stage behavior


8.  

Which technique do sociologists use to study everyday life?

exchange theory
impression management
ethnomethodology
back region


9.  

Robert wore a winter coat and boots in the middle of summer to see how people would react to him. Harold Garfinkel calles this a/an:

back region
breeching experiment
exchange theory
dramaturgy


10.  

Most large university classes are characterized by formal and impersonal relationships. This is a/an example of:

primary group
dramaturgical group
secondary group
reference group


11.  

Professor Lee is not a member of the American Sociological Association, but she uses the organization as a standard for her research. In this case, the organization is a:

primary group
reference group
secondary group
democratic group


12.  

Which type of leader retains authority and closely monitors the behavior of members?

authoritarian
laissez-faire
democratic
exchange


13.  

Which is NOT a characteristic of organizations?

they are constructed for a purpose
they reward people on the basis of primary associations
they have well-defined roles and positions
they have rules and sanctions for rule violators


14.  

The American Civil Liberties Union is an example of a:

coercive organization
cohesive organization
voluntary organization
none of the above


15.  

The tendency for bureaucrats to mechanically follow the rules rather than use their imaginations is called:

Iron Law of Oligarchy
trained incapacity
goal displacement
none of the above


16.  

Which of the following is a characteristic of bureaucracies?

simple division of labor
unclear rules
reward employees based on friendships
hierarchical authority structure


17.  

Robert Michels's Iron Law of Oligarchy states that:

work expands to fill the available time
bureaucrats rise to their level of incompetence
rule by a few is inevitable
rules are rules


18.  

Which term is used to describe the situation in which a woman is assigned to the detailed, tedious work of a job, but the male supervisor takes credit for the final product?

supportive discouragement
goal displacement
benevolent exploitation
condescending chivalry


19.  

A corporation is a distinct type of organization in that:

it has rights that are separate from the people within it
it is not responsible for the actions of its officers
people who work in them are held accountable for the corporation's actions
it has a hierarchical authority structure


20.  

A status that is more important than the others is referred to as a:

status set
master status
master role
role set


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