Chapter 2: Information Systems in the Enterprise
Multiple Choice


1.  

Information systems that monitor the elementary activities and transactions of the organizations are:

management-level systems.
operational-level systems.
knowledge-level systems.
strategic-level systems.


2.  

Projections and responses to queries are information output characteristics associated with a(n):

DSS
MIS
ESS
TPS


3.  

Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):

DSS
MIS
ESS
TPS


4.  

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

knowledge workers
executives
systems analysts
data workers


5.  

Management information systems usually:

serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
perform and record the daily routine transactions necessary to the conduct of business.


6.  

Decision support systems usually:

serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
perform and record the daily routine transactions necessary to the conduct of business.


7.  

Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n):

operational-level sales and marketing information system.
knowledge-level sales and marketing information system.
management-level sales and marketing information system.
strategic-level sales and marketing information system.


8.  

Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at the:

operational level.
management level.
knowledge level.
strategic level.


9.  

Preparing short-term budgets is an example of a finance and accounting information system operating at the:

operational level.
management level.
knowledge level.
strategic level.


10.  

Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the:

operational level.
management level.
knowledge level.
strategic level.


11.  

Assembling a product, identifying customers and hiring employees are:

transactions.
phases.
business processes.
business functions.


12.  

Which of the following is a network of facilities for procuring materials, transforming raw materials into intermediate and finished products, and distributing the finished products to customers?

production chain
primary chain
supply chain
distribution chain


13.  

Information systems can facilitate supply chain management by:

tracking the status of orders.
rapidly communicating orders.
providing product specifications.
doing all of the above.


14.  

Enterprise systems support:

manufacturing processes.
financial and accounting processes.
human resource processes.
all of the above.


15.  

Which of the following uses a vertical industrial network?

Coca-Cola
Ford
General Motors
OASIS


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