Contemporary Business
Communication
Canadian Edition

by
Louise E. Boone
David L. Kurtz
Judy R. Block
Edward Kilgour
Lauralee Kilgour

Welcome to the online study guide for Contemporary Business Communication, Canadian Edition.

Select a chapter: 1: Communicating in an Organization 2: Mastering Communication Technology 3: Communication Challenges in a Diverse World 4: Planning Business Documents 5: Building Business Documents 6: Revising and Editing Business Documents 7: Writing Direct Requests 8: Writing Good-News, Goodwill, and Informative Messages 9: Delivering Bad News 10: Writing Persuasive Messages 11: Planning and Researching Business Reports and Proposals 12: Visual Aids in Business Reports and Proposals 13: Organizing and Writing Reports 14: Organizing and Writing Proposals 15: Delivering Speeches and Oral Presentations 16: Oral Communication in Groups 17: Targeting Your Career: Résumés and Cover Letters 18: Effective Employment Interviewing